Questions and answers
Ordering, pricing, delivery days, payment and automatic delivery — answered plainly. Search below, or call us and we will talk it through.
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Asked most often
Enter your ZIP code and how many gallons you need in the price checker. You will see today’s price per gallon and your total straight away. If it looks right, continue to checkout and give us your delivery address. We show you the delivery day for your area before you pay.
The more you order, the less you pay per gallon. The discount is applied automatically, so the price you are quoted is the price you pay.
Yes. The price per gallon and the full total are shown before you enter any payment details, and again on the checkout summary before you submit the order.
50 gallons.
No. Delivery is included anywhere in our service area.
Heating oil is a commodity and the market moves daily. The price that applies to your order is the one shown when you place it.
You are charged for the gallons actually delivered, not the gallons ordered.
No. You can order as a guest. Creating an account lets you see your order history, save addresses, and reorder faster.
Yes. Refer a friend and you get a $25 credit on your next delivery once their first order is complete.
We deliver throughout Rhode Island and southeastern Massachusetts. Enter your ZIP code on the service area page for an exact answer.
Checkout shows the delivery day we next run in your ZIP code, and any other days we can still fit you in. Where there is only one, it is chosen for you. Deliveries arrive between 8 AM and 5 PM on your scheduled day, and we cannot promise a specific time within that window.
Make sure the driver can reach your fill pipe safely — clear snow, ice, and anything parked in the way. Nobody needs to be home, unless it is your first delivery with us: the driver has to inspect your tank before filling it, so someone will need to be there.
Call us on (401) 521-0300 with a special request. For orders of 500 gallons or more we may be able to make a special trip. You can also leave your email address on the service area page and we will get in touch if we start delivering there.
No. Order when you need oil.
Your card is authorized when you place the order and charged once the oil is delivered.
No. Payments go through our payment processor. We keep only the card type and last four digits so we can identify the payment on your receipt.
Sign in and open your account. If you ordered as a guest, use the tracking page with your order number and the email address you gave at checkout.
Yes. Signed-in customers can save and manage several delivery addresses.
Use the “Forgot password?” link on the sign-in page and we will email you a reset link.
We track the weather where you live and estimate how fast you are using oil, then deliver before you run low. Through the winter that is usually every three to four weeks for an average home.
Sign in and request it from your account. We will confirm before your first automatic delivery.
Yes, at any time. Call us or send a message and we will stop it.
Call (401) 521-0300 during business hours, or send us a message and we will come back to you within one business day.
Mon–Fri 7 AM–5 PM · Sat 8 AM–12 PM · Closed Sunday
